Privacy Policy

Information We Collect

We collect the following personal information from you:

Contact Information such as name, email address, mailing address, and phone number

Billing Information such as credit or debit card number and billing address

Preferences Information such as service wish lists, order history, and marketing preferences

We also collect the following information from you:

Information about your business such as company name, company size, industry type, and website URL

As is true of most websites, we automatically gather information about your device such as your IP address, browser type, referring/exit pages, and operating system.

How We Use This Information

We use this information to:

Fulfil your service order or project request

Send you an order or project confirmation

Assess the needs of your business to determine the most suitable services and packages

Send you requested product or service information

Respond to customer service requests

Administer your account

Send you our newsletter and service updates

Send you relevant marketing communications

Respond to your questions, queries, and concerns

Improve and optimise our website and service offerings

Choice / Opt-Out

You may choose to stop receiving our newsletter or marketing emails at any time by following the unsubscribe instructions included in those emails, or by contacting us directly at info@digitaluplift.uk

Please note: An account will be deactivated if a client is non-responsive for more than 15 days, and a reactivation fee may be applied to proceed further with the project.

Information Obtained from Third Parties

If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Information Sharing

We will share your personal information with third parties only in the ways described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities — such as processing payments or providing customer service tools. These companies are authorised to use your personal information only as necessary to provide those services to us.

We may also disclose your personal information as required by law — such as to comply with a subpoena or similar legal process — when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government or regulatory request.

If Digital Uplift is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

Third Party Payment & E-Commerce Solutions

Our payment and checkout system is hosted by our third-party e-commerce and payment solutions provider. They host our ordering system and collect your billing information directly from you for the purpose of processing your payment securely. This company does not use your information for any other purpose.

 Cookies and Other Tracking Technologies

We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We use third-party analytics tools that place cookies on your device to collect non-personally identifiable information and compile aggregated statistics about visitors to our site — helping us understand how our website is being used and how we can improve it.

Web Beacons

Our web pages may contain electronic images known as Web Beacons (sometimes called single-pixel gifs). These are used alongside cookies to compile aggregated statistics, analyse how our site is used, and — in some of our emails — to identify which emails and links have been opened by recipients. This helps us measure the effectiveness of our marketing campaigns and client communications.

Our web pages may also contain Web Beacons set by our third-party partners to help them compile aggregated statistics about how our site is used.

Links to Other Websites

Our website includes links to third-party websites whose privacy practices may differ from those of Digital Uplift. If you submit personal information to any of those sites, your information is governed by their own privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

 Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us — both during transmission and once we receive it.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of your data on our website, please contact us at:

 info@digitaluplift.uk

In order to complete a purchase or service agreement with us, you must use our designated payment provider to finalise and pay for your order. Their privacy statement and security practices will also apply to your information. We encourage you to read their privacy statement before providing your payment information.

Additional Policy Information

Our website may include interactive Widgets — mini-programs that run on our site to provide specific services from another company (such as live chat, social media feeds, or review tools). Personal information such as your email address may be collected through these Widgets. Cookies may also be set by the Widget to enable it to function properly. Information collected by any Widget is governed by the privacy policy of the company that created it.

Our website may offer publicly accessible blog content or community features. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Correcting and Updating Your Personal Information

To review, correct, or update your personal information to ensure it is accurate, please contact us at:

 info@digitaluplift.uk

 +44 7916690798

Notification of Privacy Statement Changes

We may update this privacy statement from time to time to reflect changes to our information practices or applicable laws. If we make any material changes, we will notify you by email (sent to the email address associated with your account) or by means of a prominent notice on our website prior to the change becoming effective.

We encourage you to periodically review this page for the latest information on our privacy practices.

Website: www.digitaluplift.uk

Mobile Number Collection and Use

When you provide your mobile number on our website, you are consenting to receive text messages from Digital Uplift. We collect and use your mobile number to send you important updates and notifications related to our services, project progress, and support communications.

You can opt out at any time by replying STOP to any of our messages. We are committed to protecting your privacy and will not share your mobile number with third parties without your consent, except as required by law. We use appropriate technical and organisational measures to protect your personal information at all times.

Non-Disclosure of Consent Information

We recognise the importance of protecting your communication preferences and consent. Therefore, we explicitly assure all clients that consent information collected for texting and communication purposes will not be shared with, sold to, or accessed by any third parties, except as required by law.

This includes any external partners or service providers involved in the delivery of our digital services. We are committed to safeguarding your consent preferences and ensuring they are strictly used for their intended communication purposes only.

 Mobile Information Privacy and Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories described in this policy exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties under any circumstances.

SMS Terms and Conditions

Service Description:

By providing your mobile phone number to Digital Uplift, you consent to receive SMS messages related to project updates, payment information, service support, and account notifications. These communications will be conducted through two-way messaging relevant to your active services with us.

Message Frequency:

Message frequency may vary based on your interaction with our services and the stage of your active project.

Message and Data Rates:

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out:

You can opt out at any time by replying “STOP” to any SMS you receive from us. After you opt out, you will receive a confirmation message and no further SMS messages will be sent.

Help and Support:

If you need assistance or have questions regarding our SMS communications, reply “HELP” to any SMS or contact us directly at:

 info@digitaluplift.uk

+44 7916690798

77 Ogle St, Armagh BT61 7EW, United Kingdom